Protect yourself and your money
Be fraud aware and cyber safe: Prevent phishing, smishing and other scams
For most of us today, using our phones, tablets and laptops to bank, shop and travel has become second nature. It’s convenient, fast and available 24/7. No wonder fraudsters and cyber thieves take advantage of any opportunity to steal your money, data and identity. How can you prevent it?
At UBS, we know how important it is to exercise caution with both your online and offline activities. That’s why we’ve provided a wide range of actions you can take every day to help you protect yourself and your loved ones. When you’re armed with knowledge and awareness, the fraudsters are no match for you.
Data breaches rose 68% in 2021, the highest total ever1
43% of cyber attacks are aimed at small businesses2
3.1 billion
spoofed e-mails are sent every day3
$330 million
Consumers lost $330 million in 2022 to text message scams4
Cyber fraud
As cyber threats evolve, we need to evolve how we manage our information to stay ahead of cyber attacks. Whether through e-mail, text messages, phone calls or malware, knowing the common techniques is key.
Check fraud
Check fraud is currently the most frequent type of payment fraud. Fraudsters are increasingly intercepting checks and altering them for deposit into fake accounts, issuing counterfeit checks with your account information and taking your personal information to steal your identity.
Identity the
Identity the happens when someone uses your personal or financial information without your permission.
How UBS helps to protect you
We’re committed to securing your personal information and your privacy
• Our network and internal system platforms are protected through robust technological controls and security protocols that are monitored continuously.
• Our Online Services platform uses layered security including firewalls, virus protection, secure socket layer (SSL) certification and suspicious activity detection. You also have the option of enrolling in two-factor authentication for additional comfort.
• Our employees are bound by policies and procedures designed to protect your personal and account information.
Industry standard protection
• UBS adheres to the acknowledged industry standard security, privacy and information technology risk management.
• Our teams constantly monitor identity the, fraud and cyber threats.
• We work with law enforcement officials, federal agencies, industry leaders and our peers to share best practices to help deliver the highest levels of protection and confidence to our clients.
UBS will never call to ask for personal or financial information
When in doubt, hang up the phone and call UBS at the number listed:
• On the back of your debit or credit card
• On your bank statements
Review activity notifications sent via the UBS mobile app and report any suspicious activity as soon as possible.
UBS will never pressure you
Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call was unexpected.
UBS will never call to ask you to pay for services
• Never pay over the phone
• Scammers may try to use calls, texts and e-mails to impersonate UBS customer service
• If you’re ever unsure, end the call/chat and reach out directly to customer support through the UBS app or website
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