Social engineering – phishing, bogus calls
How to spot suspicious emails, text messages (SMS) and calls – and the best way to deal with them
Social engineering is used by cyber criminals to manipulate, influence and deceive you to comply with their requests. These requests usually ask you to release information or to perform some sort of action that benefits them.
Don’t get hooked
Don’t get hooked
Social engineering attacks can come in many forms, via SMS (text message), email, phone calls, and even in person. Cyber criminals will try to put you under time pressure or provoke an emotional response. This could cause you to respond quickly, possibly making poor decisions, rather than challenging the content and protecting your data and systems.
Remember
Remember
- Watch out for unusual or urgent requests you receive by email, phone or SMS.
- Check the authenticity of a request before sharing any information with people you don’t know. Never click on links or download attachments if you have any doubt.
- Stay alert to bogus or spoofed calls. Never give information over the phone if you have any doubt about the authenticity of the caller.
If you receive a suspicious email, or are unsure, use the “Report suspicious email” button below.
Important information
Important information
As a rule, UBS never contacts its clients by phone, email or SMS to ask them to log in or reveal their access, account details. We don’t send emails with links to login pages such as e-banking and will never ask you for your e-banking contract number or PIN.
How to protect yourself:
How to protect yourself:
