Payments on your e-banking
A payment can be initiated two ways;
- To pay to an existing payee, choose a payee from the list displayed. Please note: HMRC will always appear on this list where the account number, name and bank details cannot be amended.
- Secondly, new payees can be created by clicking on one of the three payment types and enter the payee details along with the other payment details.
- International payment – make a payment to someone outside the UK
- Domestic payment – make a payment to someone in the UK (includes Jersey, Guernsey, Isle of Man and Great Britain)
- Account transfer – make a cash transfer between your UBS accounts
- International payment – make a payment to someone outside the UK
For all payment types, there is an option to create a single payment (one-time payment) or standing order (to set up a payment with a repeated interval).
A payment entry screen will be displayed where all mandatory fields as indicated (*) will need to be completed.
Description of payment entry screen
Debit account * | Debit account * | Account the payment will be debited from | Account the payment will be debited from |
|---|---|---|---|
Debit account * | Payee IBAN (Account No) * | Account the payment will be debited from | Account number or International Bank Account number (IBAN) of payee IBAN consists of up to 34 alphanumeric character starting with a country code, and could contain the BIC or sort code and account number. |
Debit account * | Name * | Account the payment will be debited from | Payee name Please note: that the payee name must be greater than 8 characters as part of regulatory recommendation that financial institutions must include standard payee information on all wire transfers. Where a payee is less than 8 characters, additional information should be included, such as location. |
Debit account * | Number, Street name, City, Postcode, Country Payee bank * | Account the payment will be debited from | Address information of the payee (not mandatory) The bank details of the payee. Search for a bank: A full list of banks can be found by clicking of the search button where there are various option to search / filter to find the payee bank. Please note, in the domestic payment screen, the search function only shows domestic banks; in the domestic payment screen, the search function only shows international banks. Intermediary banks: Please note, for International payments, e-banking does not support payments via an intermediary bank – if your payee bank requires this, please contact your Client Advisor. |
Debit account * | Payment details Currency * | Account the payment will be debited from | List of currencies available on your e-banking, not all currencies will be found in this list and if a currency you wish to pay in is not, contact your Client Advisor. |
Debit account * | Amount * | Account the payment will be debited from | The payment amount, where the debit account currency and payment currency is different (i.e. cross currency) an exchange rate will be required therefore an indicative amount in the debit account will be displayed. Cross currency payments: Please note, only a maximum of GBP 25,000 equivalent cross currency can be entered on your e-banking. |
Debit account * | Payee reference * | Account the payment will be debited from | Reference details of the payment, e.g. HMRC reference details should be included here. For an International payment, this reference forms part of the SWIFT message to the payee bank. |
Debit account * | Payment date * | Account the payment will be debited from | The date requested the payment to arrive. The calendar will only display 30 days for single payments and 31 days for standing orders from today. 'As soon as possible' can be used when requesting for payments to be fast processed, which means arriving at the earliest available calendar date or sooner (subject to all checks and approvals). If the payment is urgent, contact your Client Advisor to ensure payments are processed immediately. |
Debit account * | Payment reason * | Account the payment will be debited from | Provide an adequate reason for the payment – guidance is provided on screen using the information icon. Payments processing can be delayed if there is not enough information provided in payment reason. |
For security reasons you may be prompted to you to enter a verification code, to generate this code, use your log on card and card reader and follow the steps highlighted on screen.
Access app approval method for payments
Cardless authorisation for Payments will be sent via a message to the registered access app. You will have to approve or reject the payment on the access app.
Click the submit button from the below page which will then send a confirmation message to the access app,
As mentioned in the screenshot below, your approval on access app is required to process the payment made,
A payment entry screen will be displayed where all mandatory fields as indicated (*) will need to be completed.
See above for descriptions of the mandatory fields required on this screen.
The payments overview page displays all payments that have been entered in e-banking. Depending on the status of the payment, it can be found in one of the below statuses:
- Awaiting approval – The payment is awaiting further approval before it can be submitted to UBS. Depending on your e-banking authorisation the account holder has specified, payments may require additional approval before they can be processed.
- Submitted – The payment has been submitted to UBS and is being processed.
- Executed – The payment has been executed and completed. A PDF confirmation is available to download.
- Not executed – The payment was not completed and the reason is displayed.
The standing orders overview page displays all standing orders that you have set up with UBS (not only through e-banking). Depending on the status of the standing order, it can be found in one of the below statuses:
- Awaiting approval – The standing order is awaiting further approval before it can be submitted to UBS. Depending on your e-banking authorisation the account holder has specified, payments may require additional approval before they can be received for processing.
- Submitted – The standing order has been submitted to UBS and is awaiting checks from UBS
- Active – The standing order is currently active and next payment date is displayed.
Please note: you may have other standing orders that were not set up through e-banking, the standing order that have been set up outside on e-banking cannot be amended. - Inactive – The standing order is no longer active or has expired. To renew the standing order, re- entered the standing order through e-banking.
Type of payment | Type of payment | Fee amount | Fee amount |
|---|---|---|---|
Type of payment | Transfer Transfer cash between accounts that are booked within UBS AG London Branch and that you are authorised to access through UBS e-banking UK. | Fee amount | GBP 0 |
Type of payment | Domestic payment Make a payment to a bank located within the UK (including Jersey, Guernsey, Isle of Man and Great Britain). A domestic payment can be made from and to all available currency. | Fee amount | GBP 0 |
Type of payment | International payment Make a payment to a bank located outside the UK. | Fee amount | GBP 0 |
