I found a transaction I do not recognize
If you’ve found an unknown transaction in your UBS TWINT, you can submit a complaint.
We will then investigate the transaction and try to help you find a resolution. To avoid delay, please do not report the same case more than once.
We will review your case and contact you.
Important: You can lock your TWINT account by calling TWINT support at 0848 000 376 (max. CHF 0.08/min.)