How do I change instructions for corporate actions?
Provided it is possible to change instructions for a specific event, go to “Mailbox > Corporate Actions” in E-Banking and then click “Delete” under the relevant instruction in the “Completed” tab. Once you’ve deleted the instruction, issue a new one.
Will I receive a statement for the corporate action instruction?
Once your instruction has been processed, you will receive a separate statement. This will be sent by postal mail or electronically, depending on your preferences.
How do I know if I need to issue instructions for a new corporate action?
You will receive a notification in E-Banking when there is a new corporate action. We will also inform you by push notification, SMS or e-mail. Choose how you prefer to be contacted in the “Notification” settings.
What happens if I miss the deadline for issuing instructions?
If you haven’t issued any instruction(s) by the deadline, the default option will be applied. The default option varies depending on the Corporate Action Event: in the case of optional dividends, for example, it can mean “Settlement in cash”, but in the case of offers “No action to be taken”.
This website uses cookies to make sure you get the best experience on our website. You can find more information under the Privacy Statement and our cookie notice. You are free to change your cookies' settings in the privacy settings.
