Frequently asked questions
We’ve listed some of the most common questions about our university student opportunities below. Expand each question to learn more.
Program-related questions
It actually depends on the region. For the UK and EMEA, you may only apply for one program within the UK and one in the rest of EMEA (excluding Switzerland) during the same academic year.
For roles based in Switzerland, the US or in APAC, we accept a maximum of three applications across all our business divisions and regional offices during the same academic year.
All the roles we’re currently recruiting for are posted on our job boards. If you don’t find something that fits, set up a job alert to get an email when new roles are posted.
Please submit your application in the same language as the job posting.
Aside from Switzerland, we don’t offer part-time internships. But there may be part-time positions on our professional job board.
Technical troubleshooting
This is an easy fix. Just click “forgot password” on the application log-in page and follow the steps to reset your password.
You’ll receive an email with this information after you submit your application.
Your online assessments need to be completed within seven days (168 hours) from receiving the invitation. So, if you applied at 10 a.m. on a Saturday, all assessments must be fully completed before 10 a.m. the following Saturday. You won’t be able to access and complete the assessments after the deadline, and retakes are not allowed. If you don’t complete them in the timeframe, your application will be withdrawn.
The assessments are automatically sent out shortly after submitting your application, unless you’ve already taken and passed the online assessments in the last six months.
If your application doesn’t meet the eligibility criteria for the program, you’ll be informed by email shortly after applying.
If you’re eligible, look out for an email from “donotreply <Enterprise@trm.brassring.com>.” Also make sure you've provided the correct email address in your candidate profile and look in your spam/junk mailbox.
Please check the deadline of your assessment. If it has passed, that’s the reason the link has expired. To keep the application process fair and equal for all candidates, we don’t allow assessment retakes.
If you’re within the deadline and think it’s a browser issue, try this:
- Open the link using the latest version of your browser (Chrome, Firefox, Edge or Safari)
- Allow all pop-ups
- Clear your cache/history (and cookies)
- Disable any adblockers
If you still can’t access the assessments, please check out the technical FAQ on the landing page of the assessment website for further support.
We’re sorry about this! If refreshing the page doesn’t work, wait a few hours before trying again.
Wait a minute or two and refresh your page. If the problem persists, send us a message via the “Contact us” page, selecting the option “Assessment locked” under “Assessments and pre-recorded video interview.”
Sadly, no. You won’t be able to access or complete assessments after the deadline. Unfortunately, we can't consider your application for this role. But, you can apply for another role if allowed in your region or when our next intake cycle begins.
To keep the application process fair and equal for all candidates, we don’t allow assessment retakes. If you had a technical issue, or were impacted by circumstances beyond your control, send us a detailed response of what happened via the "Contact us” page, selecting the option "Assessments and pre-recorded video interview." We’ll review and make a decision on a case-by-case basis.
General inquiries
We get tons of applications and, unfortunately, aren’t able to give detailed feedback. We appreciate your interest in UBS and encourage you to apply for other opportunities in the future.
Using your personal email address is recommended to avoid any issues with our emails being blocked due to email server/domain issues.
