Frequently asked questions
Your questions. Our answers.
We’ve listed some of the most common questions about our university student opportunities below. Expand each question to learn more.
1. Program related queries
1. Program related queries
You may apply for one program within the UK and one in EMEA (excluding Switzerland) during the same academic year.
You may submit a maximum of three applications in total across all our business divisions and offices in Switzerland, the US and APAC during the same academic year.
All the roles we are currently recruiting for are posted on our job boards. If you don’t find what you’re looking for, set up a job alert to receive an email when new roles are posted.
Submit your application in the same language as the job posting.
We don’t offer part-time internships, but there may be part-time positions on our professional job board.
2. Technical and assessment related queries
2. Technical and assessment related queries
Please click ‘forgot password’ on the application log-in page and follow the steps to reset your password.
You’ll receive an email with this information after you submit your application.
Your online assessments need to be completed within seven days (168 hours) from receiving the invitation. So, if you applied at 10 a.m. on a Saturday, all assessments must be fully completed before 10 a.m. the following Saturday. You won’t be able to access and complete the assessments after the deadline, and retakes are not allowed. If you don’t complete them in the timeframe, your application will be withdrawn.
The assessments are automatically sent out shortly after you submit your application. If you have already taken and passed the online assessments within the last 6 months, you do not need to retake them.
If your application doesn’t meet the eligibility criteria for the program, you will be informed by email shortly after applying.
If you are eligible, look out for an email from donotreply, Enterprise@trm.brassring.com. Check you have provided the correct email address in your candidate profile, and look in your spam/junk mailbox.
Open the link using the latest browser version (Chrome, Firefox, Edge or Safari), allow all pop-outs, clear your cache/history and cookies, and disable any adblockers. If this doesn’t work, try a different browser.
If you still cannot access the assessments, review the technical FAQs on the landing page of the assessment website.
We’re sorry about this. If refreshing the page doesn’t work, wait for a few hours before trying again.
Send us a message via the ‘contact us’ page, selecting the option ‘Assessments and pre-recorded video interview.’
You won’t be able to access and complete assessments after the deadline has passed. Unfortunately, we will no longer be able to consider your application for this role.
To keep the application process fair and equal for all candidates, we don’t allow assessment retakes. If you had a technical issue, or were impacted by circumstances beyond your control, send us a detailed response of what happened via the ‘contact us’ page, selecting the option ‘Assessments and pre-recorded video interview.’ We’ll review and make a decision on a case-by-case basis.
3. General queries
3. General queries
We receive high volumes of applications and it may take some time to get back to you. We appreciate your patience.
After logging in, you can open your profile via "My Profile" -> "Profile". By clicking on the button "My Files" you can upload your latest CV/resume.
Unfortunately, due to the high volumes of candidate applications, we’re unable to provide individual feedback.
We recommend using your personal email address to avoid any issues with our emails being blocked due to email server/domain issues.