Working with Multiple Sclerosis

Meet Michael! He’s a qualified Chartered Accountant and Risk Control expert within the Chief Risk Officer function for Global Wealth Management in Singapore. Michael lives with Multiple Sclerosis (MS), a neurological disorder that impacts the nerves in the brain, optic nerve and spinal cord. Read on to discover a real story on fighting for your dreams while coming up against challenges. Despite the difficulties he faced, the end result – overcoming adversity and achieving success, both professionally and personally – is why we want to share his story.

I’ve been living in Singapore since 2016, but I started my career in Australia in roles spanning from tax accounting and public sector policy analysis to finance in banking. In 2018, I began my journey in risk management. In 2023, I joined UBS and took on a role supporting the Chief Risk Officer function for Global Wealth Management to manage non-financial risks.

Indeed. When I was 18, I was diagnosed with Multiple Sclerosis (MS). I had a turbulent year when it hit me, countless medical appointments, hospitalizations and medical visits. At one stage, I couldn’t walk, talk or breathe properly. After extensive rehabilitation, medication and most importantly, the love and support of my family and friends, I was able to recover much of my functionality; with coordination, balance and movement challenges as the main symptoms I live with today. I was told that I'd struggle to find a full-time job, but I wasn’t going to let that stop me. Actually, I think this made me more determined. Completing my tertiary studies, finding my first job and “living my own life” was critical to my recovery and has helped keep my MS under control. I have the perspective that whilst MS will always be a part of me, it will never define me – it’s made me even stronger, more resilient and taught me to appreciate life.

The opportunity to join a global financial institution, as big and highly regarded as UBS, was something I couldn’t pass up. Leaving my former employer of 10 years was a big decision, but it’s pushed me out of my comfort zone and challenged me in different ways to accelerate my learning journey. It’s been a thoroughly enjoyable, rewarding and enriching experience.

From day one, and during the application process, my manager, team and UBS as a whole have been very supportive. We had numerous discussions about the support I’d need at work – a special software to mitigate my mouse tremors and face ID recognition for easier access to the office, are just a few examples. All these adjustments along with flexible and hybrid work arrangements have been instrumental in maintaining my productivity – but most importantly, they made me feel welcome and have enabled me to perform my duties efficiently and effectively.

My role involves managing non-financial risks. One of my main focuses is providing support for internal and external audits. I also help advise internal stakeholders on governance and regulatory compliance matters. In this role, I’ve had the opportunity to deal with a diverse set of global stakeholders and learn about different cultures, which I particularly enjoy. I’m learning every single day. What I value above all is that I’m treated like anyone else in my team, and I’m valued for the contributions I make to our shared success.

I see the impact on myself and others of being my authentic self in the workplace. Sharing my personal story and experiences has helped me build stronger and more meaningful relationships - both personally and professionally. I’ve been involved in various activities that have made a positive difference – from supporting training delivery, bringing a different perspective on dealing with challenges, to building relationships and fostering strong collaboration. Getting involved in voluntary activities focusing on Diversity, Equity and Inclusion has been another great way to raise awareness within the team and broader co-workers – especially to discard any misconceptions they may have about working with persons with disabilities.

Dream big and reach for the stars. We’re all in charge of our own careers and lives, and you’ll be amazed by how many people are willing to help you if you simply take the first step and reach out. My experience has taught me that being genuine and authentic is key. One of my teachers told me: ‘Michael, never give up!’ – and I follow this advice every single day.

I’d encourage applicants to always look for employers who show their commitment to providing a work environment that's inclusive for all. Being open allows the organization to understand what you need to make success happen. If you are going through an application process and require some provisions to assist, don’t be afraid to make them known. If you’re the right fit for the role, just focus on your strengths and what you can contribute. Joining an organization like UBS was a big step for me, but I’ve found that they want me to succeed as much as I do.