Fraud Alert

Please be aware that the integration of Credit Suisse and UBS creates a unique opportunity for fraudsters to contact our clients purporting to be from our organization or selling fake investment schemes from our entities. This could be a means to get information from our clients or to trick clients into sending money to a new account. Please be vigilant if you are contacted by an unknown party. UBS and Credit Suisse entities will never contact you by email or telephone with new bank account details. Before transferring money or sharing personal details, please contact UBS (or relevant bank) by telephone. If you are already a client, please contact your UBS or Credit Suisse advisor.

Dear Financial Intermediary

Please contact us and we will be happy to help you find the right solutions.

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If you are not a Financial Intermediary and need assistance, please call the general number: +41 (0) 848 848 052

Otherwise use one of the following numbers depending on your question.

Helplines/Hotlines for customers:

Service	Service	Phone number	Phone number	Availability	Availability
Service	UBS Card Center (Credit Cards)	Phone number	+41 44 828 31 35	Availability	24/7
Service	UBS Digital Banking Support	Phone number	+41 84 884 80 64	Availability	24/7
Service	UBS Digital Banking Support Singapore	Phone number	+65 64 958 333	Availability	24/7
Service	UBS Digital Banking Support Hong Kong	Phone number	+852 29 717 111	Availability	24/7
Service	UBS Connect-Hotline	Phone number	+41 80 080 50 50	Availability	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Germany	Phone number	+49 69 217 92 233	Availability	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Italy	Phone number	+39 02 762 65 888	Availability	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Singapore	Phone number	+65 64 958 333	Availability	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Hong Kong	Phone number	+852 29 717 111	Availability	08.00am – 06.00pm CET
Service	UBS AssetLink	Phone number	+41 44 235 25 00	Availability	07.30am – 05.30pm CET
Service	UBS KeyPort Hotline	Phone number	+41 84 880 78 48	Availability	08.00am – 06.00pm CET

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Fraud Alert

Dear Financial Intermediary

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