Ready, set, go

Get started on your digital banking journey

1. Mobile banking checklist

Here’s what you need to begin.

Digital banking contract number

Don’t have one? 

UBS Access App

Download the app

UBS Mobile Banking App

Download the app

2. Set up your online banking in 5 minutes

Have the flexibility to check your accounts, manage portfolio and much more – when you want and how you want.

 

Set up UBS Access App for the first time

Get your contract number and activation PIN ready. If you're missing any of them,

Call the UBS digital banking hotline

If you don’t have the app,

Download the UBS Access App

Launch the UBS Access App

  • Select “Set up now”.
  • Enter the contract number, then select "Next".
  • Enter the last four digits of your registered mobile number and select “Continue”.

Set up your personal PIN

    • You will receive an SMS code. Input the SMS code in the blanks.
    • Key in the activation PIN enclosed in the activation letter.
    • Set up your personal PIN* for logging in to your contract in the UBS Access App.
    • Enable push notifications.
    • Your UBS Access App is successfully activated.
    • Continue to step 4 to set up biometric login.

    * PIN must be alphanumeric, with at least one number and one letter.

    Set up biometric login

    • Select “Settings”,  and switch on “Login with FaceID” on iOS devices or switch on “Biometrics" on Android devices.
    • Review and acknowledge important notes.
    • Select “Next”.
    • Enter your UBS Access App personal PIN.
    • Your biometric login is activated.

    If you have set up UBS Access App before

    You can now activate the UBS Access App on up to five devices easily with bluetooth connection.

    App-2-App activation

    If you have any questions about UBS Access Card  

    Please call the UBS Digital Banking hotline.  
     

    +852-2971-7111
     

    Log in to UBS Mobile Banking

    Launch the UBS Mobile Banking App

    • Enter your contract number. Call the UBS Digital Banking hotline if you don't have the contract number.
    • Select "Access App" as your login method.

    If you don’t have the app:

    Download the UBS Mobile Banking App

    Your UBS Access App will launch automatically

    • Enter your UBS Access App personal PIN or scan your biometrics to authenticate

     

     

     

    Log in to UBS E-Banking

    Go to the UBS E-Banking login page

    • Enter your contract number and click “Continue”.
    • Call the digital banking hotline if you dont have the contract number.

    Launch the UBS Access App

    • Scan the QR code on the UBS E-Banking screen with your UBS Access App.
    • Enter your UBS Access App personal PIN or scan your biometrics to login.
    Download the UBS Access App

    3. Explore the features that give you banking freedom

    FX trading

    Flexible access to the foreign exchange market for spot, forward and swap trades. Get price information in real time and an overview of current transactions.

    Learn more

    Securities trading

    Whether trading equities, funds, fixed income or executing across asset classes, get flexible access to the global markets. Also enjoy reduced pricing for selected online transactions.

    Learn more

    Direct investment insights

    Get investment insights that are based on your interests and prepared by our market experts every day, via push notification or other preferred channel.

    Learn more

    Lombard loans

    Get transparency anytime on Lombard loans in UBS Digital Banking to better organize and achieve your investment goals, including your lending value, credit limits and usage, and available credit.

    Learn more

    We’re here to help

    UBS Digital Banking hotline
    Available from Monday - Friday: 7am - 8pm; Saturday: 9am - 5pm

    +852-2971-7111