Getting started

1. What you need

  • Mobile number registered in Digital Banking
  • UBS Access App
  • Activation Letter
  • Digital Banking contract number
  • Mobile Banking app

Download the UBS Mobile Banking app for Android or iOS to your smartphone:

Download the UBS Access App for Android or iOS to your smartphone:

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      2. Activate UBS Access App 

      Step 1: On the Access App setup screen, enter your Digital Banking contract number.

      Step 2: Enter the four last digits of your mobile number for security messages.

      Step 3: Click “Yes” for Activation Letter and “Send the SMS”.

      Step 4: Enter the SMS code in the App and then the PIN found in your Activation Letter.

      Step 5: Define a name for your mobile device and then define a 6-digit PIN. 

      3. Login to Mobile Banking with Access App

      Step 1: Open Mobile Banking App.

      Step 2: Enter your Digital Banking contract number one time.

      Step 3: Tap “Method” and select “Access App”.

      Step 3: Tap “Login” and the Access App opens.

      Step 4: Enter your 6-digit Access App PIN.

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          High UBS security standards

          • A PIN of your choice protects the Access App – even if you lose your smartphone.
          • The Access App always checks the security of your smartphone before you log in to Digital Banking.
          • The security code for the login is calculated automatically and transferred directly to UBS. The data transmission is protected by multi-level security.
          • The Access App is always up to date and offers optimum protection.
          • Additional safety check: new payees need to be confirmed once.