Please be aware that the integration of Credit Suisse and UBS creates a unique opportunity for fraudsters to contact our clients purporting to be from our organisation or selling fake investment schemes from our entities. This could be a means to get information from our clients or to trick clients into sending money to a new account. Please be vigilant if you are contacted by an unknown party. UBS and Credit Suisse entities will never contact you by email or telephone with new bank account details.
Additionally, fraudsters are contacting members of the public using UBS or other bank’s branding regarding fake investment schemes, including fake ISAs. Please be vigilant if you are contacted by an unknown party with investment opportunities.
Protect yourself against becoming a victim of fraud
Before transferring money or sharing personal details, please contact UBS (or relevant bank) by telephone. If you are already a client, please contact your UBS or Credit Suisse advisor or contact UBS on +44 20 7567 8000.
The Financial Conduct Authority (FCA) has a range of hints and advice to avoid becoming a victim of fraud. This includes only dealing with financial firms that are authorised by the FCA. You can check the Financial Services Register to ensure they are, and when conducting your due diligence before an investment, consult the FCA clone and unauthorized firms alerts page.
Advice on staying safe online can be found at www.ubs.com/cybersafe
What to do if you have become a victim of fraud
If you suspect you are a victim of fraud, please report this to the UK police via Action Fraud, and report fake UBS investments via our UK telephone number +44 20 7567 80000.
