Requirements for Access App

Which requirements do I have to fulfill to be able to use the Access app? 

The requirements for the use of the Access app are as follows:

  • Private client, SME or financial intermediary with banking relationship with UBS Europe SE
  • E-banking or Connect contract (valid "UBS Online Services declaration") 
  • Access Card with card reader or Access Card Display (Access Card with Access Key does not work)
  • iPhone or iPad with iOS from version 11 or a smartphone or tablet with Android version 7 or higher

Note:
The Access app can only be used with an e-banking contract if all the accounts included within it meet the requirements for use of the app. Please contact support for further information.

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