Money sent to wrong mobile number
First, try to request a refund from the person who received the money. You can do this by sending a request in UBS TWINT, or you can contact the person directly.
If you are unable to get a refund, you can submit a complaint. We will then investigate the transaction and try to help you find a resolution. To avoid delay, please do not report the same case more than once.
We will review your case and contact you.