Get started with digital banking

1. Mobile banking checklist

Here’s what you need to begin.

Digital banking contract

Don’t have one?

Get in touch with us

Mobile Banking

Download the app

App Store | Google Play | Huawei App Gallery

Access App

Download the app

App Store | Google Play | Huawei App Gallery

2. Set up your online banking in 5 minutes

Have the flexibility to check your accounts, pay bills and much more – when you want and how you want.

Login to E-Banking

Step 1/3:
1. Go to E-Banking login page.

2. Enter your contract number and click “Continue”.
Contract number can be found in your welcome letter.
Step 2/3:
1. Launch the Access App.

2. Scan the QR code in E-Banking screen with Access App.
Step 3/3:
1. Enter your Access App password (e.g. A08080)

2. Or scan your biometrics to authenticate

Login to Mobile Banking

Step 1/3:
1. Launch UBS Mobile Banking App.

2. If you don’t have the app:
Step 2/3:
1. Enter your contract number.
Contract number can be found in your welcome letter.

2. Select "Access App" as your login method.
Step 3/3:
1. Your Access App will launch automatically.

2. Enter your Access App password (e.g. A08080)

3. Or scan your biometrics to authenticate

Set up your Access App for the first time

Step 1/6:
1. After having applied for digital banking access, you should have
received an activation letter. If you do not have it, you may
request it via Access App in Step 2.

2. If you have the activation letter, please skip to Step 4.
Step 2/6:
1. Download and open Access App.

2. Select “Set up now” and key in your contract number.

3. Select “Activation letter” under “Other methods”.

* If you don’t have the app:
Step 3/6:
1. Input the last four digits of your registered mobile number and select “Continue”.

2. The activation letter will be mailed to you in the next few days.
Step 4/6:
1. With the activation letter, open Access App and select “Set up now”.

2. Key in contract number and select “Next”.

3. Input the last four digits of your registered mobile number and select “Continue”.
Step 5/6:
1. You will receive an SMS code. Input the SMS code in the blanks.

2. Key in the PIN enclosed in the activation letter.

3. Set up a login PIN* for logging in to your contract in the Access App.

* PIN must be alphanumeric, with at least one number and one letter.
Step 6/6:
1. Enable push notifications.

2. Your Access App is successfully activated.

Already have Access App and want to self-activate a new device? Follow the App-2-App activation process.

Set up biometric login

Follow these steps for first-time biometric login activation.

Step 1/2:
1. Launch the Access App. Then, select “Settings”.

2. For iOS, switch on “Login with FaceID”. For Android, switch on “Biometrics”.
Step 2/2:
1. Review the notes. Toggle the button to acknowledge the complete provisions.

2. Select “Next”

3. Enter your Access App login PIN.

4. Your biometric login is activated.

3. Explore the features that give you banking freedom

FX trading

Securities trading

Direct investment insights

Lombard loans

Keeping it old school? Login with Access card

To get started with digital banking, you only need 3 items

1. Access Card

This is your security token for login, please safeguard it.

2. Contract number

You’ll need your contract number for login, please safeguard it.

3. Access Card PIN

This is needed for security token
activation.

Activate your Access Card in 3 steps

Step 1:

Get the initial Access Card PIN from the PIN mailer. Enter and press confirm (green tick).

Step 2:

Setup your own PIN and press confirm (green tick). Your PIN must be a combination of numbers and letters, from 6 to 11 characters.

Step 3:

Re-enter your PIN and press confirm (green tick) to complete. Please safeguard and remember your new PIN as you are required to input it whenever you use the Access Card.

UBS Digital Banking via mobile, desktop or tablet

Step 1:

On login screen, enter the contract number and press login.

Step 2:

Turn on the Access Card with your card PIN. Key in the code from login screen into the card.

Step 3:

The Access Card generates a new code and input the code back to login screen. Login is completed!

Don’t have a digital banking contract yet?

Reach out to your client advisor or give us a call.

Call our hotline

1. Mobile banking checklist

Digital banking contract

Get in touch with us

Mobile Banking

App Store | Google Play | Huawei App Gallery

Access App

App Store | Google Play | Huawei App Gallery

2. Set up your online banking in 5 minutes

Login to E-Banking

Step 1/3:

Step 2/3:

Step 3/3:

Login to Mobile Banking

Step 1/3:

Step 2/3:

Step 3/3:

Set up your Access App for the first time

Step 1/6:

Step 2/6:

Step 3/6:

Step 4/6:

Step 5/6:

Step 6/6:

Set up biometric login

Step 1/2:

Step 2/2:

3. Explore the features that give you banking freedom

FX trading

Securities trading

Direct investment insights

Lombard loans

Keeping it old school? Login with Access card

1. Access Card

2. Contract number

3. Access Card PIN

Activate your Access Card in 3 steps

Step 1:

Step 2:

Step 3:

UBS Digital Banking via mobile, desktop or tablet

Step 1:

Step 2:

Step 3:

Don’t have a digital banking contract yet?

What are you waiting for?

Mobile Banking

Access App

We’re here to help

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