I forgot my contract number
Here you’ll find three easy ways to find your contract number.
Tip: Activate Remember my contract number on the E-Banking login page to save your contract number. It will automatically appear.
On your smartphone
Open the Access App.
Tap Contract no.
You’ll find your contract number under Registered contract nos.
On your computer
Your contract number will appear automatically on the e-banking login page if you have activated the Remember my contract number option.
Note that if you delete your browser or clear your cache, your contract number will be forgotten, and you’ll have to enter it again.
On the activation PIN letter
Your contract number is listed on the activation PIN letter that you received once by post after activating the Access app.
