Onboard as a Credit Suisse supplier
Credit Suisse Group AG has been acquired by UBS Group AG.
Effective 8 April, all contract and vendor management activities will be governed by the UBS Vendor Risk Framework (VRF) and managed using the UBS Logistics Platform.
However, Credit Suisse vendors should continue to follow the Credit Suisse onboarding and invoicing process and standards outlined on this page until further notice.
Select your location
Select your location
Please select from the drop-down to see onboarding instructions for your location:
- Select a country
- Australia
- Canada
- China
- Hong Kong
- India
- Japan
- Israel
- Netherlands
- Poland
- Singapore
- Sweden
- Switzerland
- United Kingdom
- United States of America
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Australia invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
If you have questions on invoicing standard process or accounts payable, please contact our service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Canada invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.China invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Hong Kong invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.India invoice delivery requirements
For India, invoice hardcopies and PDF copies must be sent to the Credit Suisse P2P Invoices team.
Email PDF copies to:
Mail the hardcopies to:
[add Legal Entity, e.g.:
Credit Suisse Services (India) Private Limited]
P2P Invoices/Accounts Payable
Wing 2, Cluster A
EON Free Zone Plot No. 1, S. No. 77
MIDC Knowledge Park, Pune 411014
IndiaFurther questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Japan invoice delivery requirements
Supplier invoices can only be submitted as hardcopy invoices. Invoices should be delivered to the relevant Credit Suisse business contact (the person who requested the product/services).
Selected IT suppliers are required to email the invoices to the Japan invoicing team at:
japan.invoicing@credit-suisse.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Israel invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Netherlands invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Poland invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
If you have questions on invoicing standard process or accounts payable, please contact our service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Singapore invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Sweden invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.Switzerland invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.comFurther questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.United Kingdom invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.
Step 1: Supplier Onboarding
After the decision was taken to onboard a new supplier, the respective buyer initiates the process in Credit Suisse MyShop S2O system.
Supplier receives an automated e-mail to login to Supplier Portal and to provide company data directly in the system. In case of login issues please contact our support team.
- Supplier Input - New supplier onboarding guideAbout user guide
- Supplier Input - Modification guideAbout user guide
- Translation glossary: German & PolishAbout Translation glossary
- Translation glossary: China and TaiwanAbout Translation glossary
- Translation glossary: JapanAbout Translation glossary
- Translation glossary: KoreaAbout Translation glossary
Step 2: Submitting Invoices to Credit Suisse
Invoices submitted to all Credit Suisse legal entities should meet
Credit Suisse Invoicing Standards.USA invoice delivery requirements
The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at:
credit-suisse.invoices@ipsservices.com.Further questions
For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk.