Chat
Visitors are able to chat with a personal agent on any page the chat functionality is enabled. The chat functionality is a custom integration for the MCCS (Multi Channel Contact Center Services), UBS Switzerland.
Ready to talk (RTT)
Component is intended to either guide the visitor to the right “entry point“ on ubs.com, enabling a call or to show a secure form as last step.
Multi-step wizard
The component allows creating user journey through which the user can answer a series of questions
Contact box
It displays contact details and typically contains one or more contact options.
Feedback
This component allows you to gather user feedback on a specific page or topic.