The ready to talk content is displayed based on journeys
The ready to talk content is displayed based on journeys
Desktop view
Mobile view
Step within a journey
Example of a journey
1.
1.
2.
2.
3.
3.
4.
4.
How it works
How it works
- New component that reduces time to fulfil contact forms
- Providing predefined information
- Allowing visitors to chose from available data
- User journey ends with a final step/ action:
- fulfilling a form,
- redirecting the user to a final destination page or
- enabling a call
- Each journey has its own steps. These steps are displayed chronologically when you click a button (element) in a step. Each step can have up to 6 elements.
- Analytics data per step collected
- Form data submitted via secure form
How to use it
How to use it
Component is intended to either
- guide the visitor to the right “entry point“ on ubs.com
- to show a secure form as last step or
- enabling a call
Crosslinks
Reference for publisher
Definition of the journeys.
Switch between journeys via Select Panel option.
- Defined in Journeys dialog and switched via Select Panel
- Maximum 6 supported
- Items
- Elements
- Dropdown
- Secure form
Link target:
Allows to define a link target or possibility to call a number by either:
- internal link (pointing at an internal AEM page) OR
- absolute link (external URL)
- call to a number (by the structure: "tel:xxxxxx")
If not configured is used as the trigger button to move to the next step in the Journey.
Integration of the secure form IDs.